Accessibility statement for fissler.com

1. Introduction and self-understanding

Fissler GmbH is committed to the equal participation of all people. Our goal is to make our digital offerings – especially our webshop at fissler.com – as accessible as possible.

We want to enable all users to access information, products and services without restrictions.


2. Description of the service

Our website fissler.com offers information on high-quality cookware products and the opportunity to purchase them directly online.

The site is aimed at consumers and retailers and contains content on products, applications, care instructions and company information.


3. Accessibility status

This website is based on the requirements of EN 301 549 and takes into account the technical specifications according to § 4 BFSG.

fissler.com is currently undergoing a technical and design overhaul. The goal is to continuously work towards achieving extensive compliance with the requirements of EN 301 549, in order to make the website perceptible, usable, understandable and robust.

Examples of measures already implemented:
  • Responsive design for mobile devices
  • Keyboard operation of key functions
  • Optimized contrasts and font sizes
  • and more

Planned and ongoing measures:
  • Conducting an external accessibility audit
  • Training for editors on accessible content management
  • Optimization of alternative texts and semantic HTML structure


4. Known limitations

Despite our efforts, the following barriers may still exist:


  • Some third-party plugins (e.g., for payment services) have accessibility limitations.
  • Some alternative texts are still being revised.

We are continuously working to identify and remove existing barriers.


5. Test environment and technology

The accessibility test was carried out using, among other things, the following technologies:

  • Browsers: Chrome, Firefox, Safari (latest versions)
  • Operating systems: Windows 11, macOS, iOS, Android
  • Supporting technologies: Keyboard navigation, screen reader


6. Feedback and Contact

If you encounter any barriers or have suggestions for improving accessibility, we would appreciate your feedback:


Inquiry via contact form:

https://fissler.com/pages/kontakt


Postal address:

Fissler GmbH
Accessibility management
Harald-Fissler-Straße 1
55743 Idar-Oberstein
Germany


7. Market Surveillance Authority

Should you be dissatisfied with our feedback, you can contact the relevant market surveillance authority:

Federal Market Surveillance Agency
Federal Agency for Accessibility
Wilhelmstrasse 139
10963 Berlin

8. Status of the declaration

This statement was prepared on June 27, 2025. It reflects the situation as of that date.